Guest Reviews

The team was very friendly and helpful- enjoyed our rxperience

Beautiful location and great accommodations REPLY: Thank you!

We had a couple of minor issues when we arrived, after reporting to the staff about them they cared immediately and resolved the problems right away.

The view wasnt the greatest but the property and the amenities were spot on. REPLY: Thank you for review, we're happy you enjoyed the property.

This was our second stay at Annabel. It is very well maintained and the kitchen has quality cook wear and dishes, the towels are thick and luxurious, the beds are very comfortable. It has the feel of a traditional home but with all the modern amenities. The wrap around deck was a big bonus as was having laundry on site. The attention to detail in quality and decor is unusual for a vacation home. We would come back REPLY: Thank you very much, we hope to have you back to Annabel soon!

Shanna was the perfect face of Island House rentals. Always ready to make our stay safe and comfortable. Checked in with us to make sure are stay was going well. Jannel was very helpful in arranging transportation for us that fit our needs. Just wished we had used her for all of our sight-seeing needs.

St Mac's Garden Apartment was an awesome beachfront unit that was the perfect size and had all the amenities for a couple. At the price we paid, we can't find anything to complain about. I understand that the unit is going to be rebuilt soon, but here are a couple things for improvement in the meantime. Since the A/C is only in the bedroom it would be nice if there was a TV in the bedroom as well. The acoustic insulation between the floors is really weak. If you have courteous upstairs neighbors, it wouldn't be an issue. We didn't (not the property's fault. Otherwise, apartment, location, staff and Roatan were all perfect. Wished we had stayed longer. REPLY: We're happy you enjoyed your stay with us and thank you for the suggestions, they have been passed along to the owner. Hopefully we can have you stay with us again!

Excellent service, wonderful people

Love the area, convenient to everything and a great beach. REPLY: Thanks, Janna, we love to have you and look forward to seeing you next time!

All of you where very helpful and friendly. Made the stay very enjoyable. Thank you for your warmth and making our stay so peaceful and resting.

The property is great and has all the things needed for an enjoyable stay. Thank you!

Great team.

Everything was great except for one this, the water that came out of the showers and sinks tasted really bad. It made it impossible por us to brush our teeth with it. Instead we would brush them using purified water. REPLY: We're glad you enjoyed yourselves, thank you. We're upgrading the water filter system to eliminate any future water issues. Thank you for letting us know.

Check in was super quick and easy. Check out was also quick and easy.

Relax in the hammock and watch the action on the beach. Having you own private beach is nice so you can be removed from the hustle of the beach when its busy. The water out front is calm and crystal clear with powder sand. The reef is a short swim out and has tremendous life. Plenty of restaurants along the beach within walking distance, even for our 92 year young grandmother. The house is well stocked with plenty of kitchen accessories. This is our second stay here and it has been the best rental of the many we have stayed at on the island. Definitely be back. REPLY: Thank you, we're happy you enjoy Casa Martin so much! We look forward to having you back again.

As always, excellent experience

Great property! We had everything needed...highly recommended for large groups....Johnny was great! Make sure to take a beach stroll to west bay...or west end...really beautiful...we hired a few locals (who were walking ion the beach with their equipment) to play garifuna music - they wanted $10 per hour...was great experience...also make sure to take the chocolate factory Tour in west end - and the rum factory as well...is a must ;) we had a bonfire on the beach was amazing! We were able to Swim, Kayak, paddle board, beach run, go fishing, snorkel, crab chasing ;) , bonfire, star gazing, hiking, local music on the pier, sunsets...absolutely amazing! Overall a great experience! REPLY: Well it looks as if you did EVERYTHING while you were here! We're glad you enjoyed yourselves and Sunset House so much, it is a great beach vacation home. We look forward to seeing you the next time!

Office staff is wonderful to work with and alway willing to offer information! The cleaning, security, and gardening crew are very helpful and friendly!! We have stayed in West Bay Village many times and have always been happy!! Can't wait for our next return visit!!

Absolutely loved this property. So nicely updated and decorated!! We rented the upper and lower units and We will be returning with our family!! REPLY: Thank you, so happy you enjoyed Boat House! See you all next time!

We were on Roatan for our nieces wedding. The house suited our needs perfectly. Beautiful view, comfortable beds, very clean. The staff were very helpful and friendly. REPLY: Thank you, James, we're happy you enjoyed yourselves!

The team is very helpful and easy to work with if issues arise.

We enjoyed our stay at Pelican House. The view of the ocean is beautiful from the porch. REPLY: Thank you for your review, we hope you can visit with us again soon!

Everyone was so welcoming and helpful!! We couldnt have felt more at home. REPLY: Thank you!!

Gorgeous view! Loved the location and the fact that it was a little more private and secluded. We highly recommend a stay at Bayside Villas!! REPLY: Thank you, Tommie. You are right, Bayside is a special home on West Bay Beach. We hope to have you visit with us again!

Everyone was very polite and helpful. Check in/out was a breeze. We especially appreciated the friendliness and peace of mind the security provided!!!

The house was immaculate and very well equipped. The location is unbeatable. We loved the hammocks and allthe space to lounge on the deck which was the most utilized space in the house for us. We were blown away by dinner recommended by our driver that his wife cooked at the home for us!!! It was the highlight of our trip. The location was so close to the beach that we were able to purchase fresh fish off of the fishing boats and hot, fresh banana bread every morning! We cant wait to return!! REPLY: We couldn't ask for a better review, thank you very much! You are right, Casa Martin is a great home and Blackie's cooking is hard to beat. We look forward to hosting you again when you return.

All members of the Island House Vacation Rentals were amazing. Warm friendly and welcoming from the beginning to the end!

The location of the property was amazing, just steps from the water. We couldn't have asked for a more beautiful location! REPLY: Thank you, we hope you can visit with us again soon!

We interacted with the team in a social setting. We found them to be delightful and a pleasure to be with.

We spent most of our time relaxing at Annabel. The house was so comfortable, spacious and provided us with everything we could want. The view from the porch swing was unparalleled. The breeze was soothing. The experience unforgettable. REPLY: Thank you for your kind review, Annabel sure is a special home!

Shanna is a gem & always so helpful & kind. Julio is also super friendly, helpful & knowledgeable. He made sure I was informed about the great new healthy food delivery service Pucker up, Power up, and Im forever in his debt as Vickys food is the only thing I was missing on my fabulous Roatan vacations. The entire Island House team takes great care of me & any needs or wants I may have! They make me feel like family REPLY: Thank you very much, Ilona, you ARE family! :) See you next time.

St. Macs upper was huge, very comfortable & well decorated. Its filled with lots of love- you can feel it all over the house. Lovely pictures & cool sea themed art works throughout. The old map of Roatan & seahorse lamps were a great touch. The house really had everything one could ever wish for & then some. The bed was super comfy, the bedroom nice & dark & I slept really well every night. The security guard Francisco was super nice & looked after me & assisted wherever he could. The outside shower is wonderful!! Great to be able to rinse off after diving- before entering the house. REPLY: Thank you, Ilona, we're happy you enjoyed St. Mac's. We look forward to seeing you next time!

Fantastic & as always, enjoyable & responsive!! REPLY: Thank you!

Fantastic little gem!! REPLY: Thank you, Wayne, see you next time!

Excellent staff, they always go above and beyond our expectations. Wonderful people! We consider them family. REPLY: Thanks, Janna, we consider you family too!

We love Roatan and West Bay Village. It's our home away from home. Have stayed in several of the houses, we do have our favorite but not going to tell which one. You can't go wrong on any of them. REPLY: Thank you for the great review, Janna. LOVE the diplomacy on your favorite home ;). See you all next time!

Everyone is very friendly and helpful.

As always GREAT. REPLY: Thank you, Joe! We look forward to seeing you and Pam again soon.

Staff was great to work with.

Heavenly...The house has everything you need. The caretaker was wonderful.Had a wonderful cater meal waited for us the day we arrived. Would return in heart beat totally relaxing. Love it!!!! REPLY: Thank you very much for your review, we are happy you enjoyed yourselves so much. We hope to have you back.