Guest Reviews
Write a ReviewKaren
Oxnard, US
Reviewed: Aug 18, 2024
Property Manager
Everyone was wonderful!
Property
Great property.
I would have appreciated a few more basic amenities ie) olive oil and a few spices. Otherwise perfect! REPLY: Thank you for your kind review. We have found that the majority of our guests are hesitant to use items that are "leftovers" from a previous guest so we tend to remove those after each guest stay. Sorry for the inconvenience.
View Property: Boat House-Beach Suite
Robert
Granbury, US
Reviewed: Aug 12, 2024
Property Manager
Tasha was very welcoming on both check in & departure.
Property
Weve had many wonderful weeklong Caribbean vacations but this one is by the far the best accommodations. REPLY: Thank you very much, that is fantastic to hear! We hope you can come back and stay with us again soon.
View Property: Casa Cascada
Kenneth
Cave Creek, US
Reviewed: Aug 7, 2024
Property Manager
The team is the best I've dealt with on the island
Property
Boat house is a great property in a great location. There isn't much better. REPLY: Thank you, Ken, we look forward to your next stay!
View Property: Boat House-Beach Suite
Kristi
Roatan , HN
Reviewed: Jul 28, 2024
Property Manager
Ruth and the entire team at Island House were a pleasure to work with. They found a house that was perfect for us. We checked in and out with ease. We had a beautiful relaxing weekend.
Property
This property is PERFECT! Right on the beach, walk to what ever you want to do. Beautiful and comfortable! Much more comfortable and spacious than a hotel an less expensive! REPLY: Thank you for your kind review! We hope we can you and your gang back soon.
View Property: St. Mac`s Beachfront Apartment
Mark
New Braunfels, US
Reviewed: Jul 17, 2024
Property Manager
All were extremely knowledgeable
Property
We enjoyed our visit. Clean and very safe area. REPLY: We are happy you enjoyed yourselves and hope to have you back with us again soon.
View Property: Satori Beach
Brenda
Austin, US
Reviewed: Jul 14, 2024
Property Manager
Excellent staff, friendly and well-trained.
Property
This property was stunningly beautiful, modern and well-located. We would absolutely stay here again, and hope to!
View Property: Caribbean Jewel
Jim
bloomington, US
Reviewed: Jul 7, 2024
Kristel
Duluth, US
Reviewed: Jul 4, 2024
Property Manager
I have stayed at casa del sol twice, this house is well taken care of. It is in great conditions and it is perfect for our yearly family reunion. The staff is amazing and very communicative, cant wait to be back next year.
Property
Casa del sol is in great conditions, it is very spacious. Its location is perfect with great ocean views. REPLY: Thank you for your kind review, we look forward to having you for your next family reunion!
View Property: Casa del Sol
Mario
US
Reviewed: Jul 1, 2024
Property Manager
The team were very helpful when i first arrived they guided me through my process while i was in the island and they treated me with respect.
Property
My whole family love the property, with the beautiful ocean view i whole definitely recommend this property for those who got a big family like mines.
View Property: Ocean View
Michelle
Canonsburg, US
Reviewed: Jun 22, 2024
Property Manager
Everyone we dealt with from reservations to check out was extremely responsive and helpful.
Property
The condo was very clean and spacious and had everything we needed to have a great stay! The location was in the heart of West Bay beach, so we could easily walk everywhere! REPLY: Thank you for the nice review, we are happy you enjoyed the condo and hope to have you back with us again.
View Property: Mission Gate 4A
Irina
Silver Spring, US
Reviewed: Jun 6, 2024
Property Manager
Great service, fast response to any issues.
Property
I will definitely return! Loved this place! REPLY: Thank you for your review, we are happy you enjoyed the condo and look forward to your next stay with us!
View Property: Mission Gate 1A
michael
lexington, US
Reviewed: Jun 5, 2024
Property Manager
Great knowledgeable very helpful
Property
Great stay with family will definitely go back REPLY: Thank you, we look forward to your next stay with us!
View Property: Satori Beach
Chad
Oxford, US
Reviewed: May 31, 2024
Karen
Reviewed: May 7, 2024
Property Manager
They responded quickly to all our questions and were so friendly.
Property
We recently had the pleasure of spending a week at Gecko Loco. It was our first time in Roatan and the staff at Island House were great to work with. The home is located in a quiet area, but within walking distance to shops and restaurants. The beach was a short, roughly 7-minute walk away. The house is very open, but still has some areas for quiet down time, if needed. There are sleeping areas on each of the three floors, giving guests a little extra privacy. We especially loved the views from every room. REPLY: Thank you for your kind review! Gecko Loco is a special home, we are happy you enjoyed your stay.
View Property: Gecko Loco
Susan & Dale
Reviewed: Apr 27, 2024
Property Manager
Everyone was kind and helpful to be sure we had a perfect vacation. REPLY: Thank you! We are happy we could help you enjoy your vacation.
Property
We had a wonderful time! We spent each day enjoying the pool and cooking amazing meals! Loved watching the cruise ships pass by. We also loved taking a short walk to the nearby beaches. REPLY: Thank you for your kind review, we are happy you enjoyed OP and West Bay. We hope you can visit us again.
View Property: Ocho Palmas
Amanda
Land O Lakes, US
Reviewed: Apr 14, 2024
Property Manager
The team was amazing. They were always available for any questions we had, very pleasant and made our trip amazing REPLY: Thank you, happy to assist you!
Property
The property, location, team and service was impeccable. Cannot wait for our next vacation ! REPLY: We look forward to seeing you on your next stay with us, thank you!
View Property: Ocho Palmas
Michael
Virginia Beach, US
Reviewed: Apr 9, 2024
Kellie
Traverse City, US
Reviewed: Apr 8, 2024
Kyle
Reviewed: Apr 2, 2024
Property Manager
Great service and super friendly!
Property
The house is amazing and comes with a great view! I dont think I could stay anywhere else after the state of bliss I achieved on the deck overlooking the water in the distance while the gentle breeze came through. Already planning the next trip with another group of friends. Will definitely stay here again! REPLY: Thank you very much, we look forward to your next visit!
View Property: Gecko Loco
Michael
Richmond Hill , US
Reviewed: Mar 30, 2024
Property Manager
Property
Already booked with you next year. That should speak volumes for itself! REPLY: Thank you, see you next year!!
View Property: Satori Beach
Judith
Waukon, US
Reviewed: Mar 29, 2024
Property Manager
I can't say enough wonderful things about the staff. We really appreciate having our daughter check in on our behalf and for your prompt attention to our requests. REPLY: Thank you, our staff are very special and we are happy they took good care of you.
Property
Fabulous property (that's why we came back a second year). Well stocked and maintained. Worked out perfectly for four couples. Loved having Chef Blackie prepare food at our place and seems she is quite familiar with the property. The pool and outdoor area are amazing and the view!
I would suggest a couple of items. There was not an initial adequate supply of toilet paper and paper towels which had to be requested. I understand not overstocking as it is expensive but a little more would have been helpful so we didn't need to bother staff.
Again - five star rating for staff and the property. REPLY: Thank you for your kind review and thank you for the suggestion, we will make the adjustment going forward.
View Property: Casa Cascada
Kerrie
Kaminisitquia, CA
Reviewed: Mar 21, 2024
Property Manager
I want to work with the Island House Vacation Rentals staff! Kidding! But their enthusiastic and helpful personalities are contagious! REPLY: Haha, come on down! Thank you, we agree our staff is special.
Property
Thank you for a wonderful vacation! REPLY: Thank YOU!
View Property: Bliss2
Carrie
Fort Collins, US
Reviewed: Mar 17, 2024
Property Manager
Danny is awesome and responded quickly to a couple minor maintenance issues.
Property
The location for snorkeling is fabulous. Quiet neighbors and great location for a quick drive to restaurants.
Finding the property was not easy and was frustrating. For some reason we had trouble with google map app so the link didn't help. Two taxi drivers had not heard of "Lawson's Rock" and could not find the house. My husband and I were driving and got pretty frustrated. We drove by the entrance 3 times back and forth.
Our strong recommendation is to provide a pdf map, even handdrawn would be great, with landmarks such as the gas staion, a strip mall or office building. Include distance to the gated community from the gas station, from another landmark, resort, etc. Include photos from the street of the guard staion and houses surrounding the guard station to be seen from the street. We were told to look for blue houses which was not helpful at all; the houses at the street where the guard station is are not blue so this was not helpful.
REPLY: We are happy you enjoyed the house and apologize you had trouble with finding it. It can be frustrating here with no street names or numbers like most people are used to, but we will use your suggestions to help future guests. Thank you!
View Property: Todorojo
Russell
Reviewed: Mar 9, 2024
Property Manager
A wonderful experience
Property
Loved every moment, from the beauty of the island, to the beautiful relaxing environment of the home. Definitely recommend! REPLY: Thank you for your great review, we hope to have you stay with us again.
View Property: Gecko Loco
Michele
Reviewed: Mar 9, 2024
Property Manager
Property
Beautiful home located in Geko Loko, The Turrets! Spacious, modern, beautiful decor, immaculate views, warm breeze, comfortable bed, and welcoming home. Designed to accommodate one or many family members. Highly recommend REPLY: Thank you, we are happy you enjoyed yourselves. The owners have done some amazing things with the home to make it so comfortable.
View Property: Gecko Loco