Guest Reviews
Write a ReviewKristin
Reviewed: Mar 5, 2024
Della
Reviewed: Mar 5, 2024
Property Manager
Very friendly and helpful.
Property
It exceeded our expectations. We will be back for sure. See REPLY: Thank you very much, we look forward to your next visit!
View Property: Gecko Loco
Mary
Reviewed: Mar 5, 2024
Property Manager
They were very helpful and friendly - they answered many of our questions about the island and helped us with excursions!
Property
This property is a true island paradise! The beautiful view, island breezes and accessibility to all the West End activities made this the perfect island get away! We cant wait to return and highly recommend this property to all our friends and family!
REPLY: Thank you very much, we are glad you enjoyed the home! We look forward to your return.
View Property: Gecko Loco
Dale
Ottawa, CA
Reviewed: Mar 4, 2024
Property Manager
Tasha and Shanna were awesome and easy to work with. Thanks for everything. Already booked for next year using Island House Vacation Rentals. Cant wait! REPLY: Thank you, we look forward to seeing you next time!
Property
Great stay. Looking forward to next year already! REPLY: Thank you!
View Property: Bliss2
Anonymous
Reviewed: Mar 3, 2024
Property Manager
Property
James
Red Deer, CA
Reviewed: Mar 3, 2024
Property Manager
Tasha was excellent, very responsive to requests and messages
Property
Very nice place to relax, close to beach, overall a great place to stay REPLY: Thank you very much, we are happy you enjoyed yourselves!
View Property: Satori Beach
Vinko
Lilburn, US
Reviewed: Feb 24, 2024
Betty
Reviewed: Feb 23, 2024
Property Manager
Property
The property was wonderful and we spent most of our time on the wrap around deck enjoying the view.
The kitchen has everything you need, except any kind of food or spices, including salt and pepper.
Our advise: if you plan on eating at the home make sure you stop at the main grocery store, just outside the airport.
Once you are at the house, going back to the store is about a 30 minute drive. You can find a few things at a little store down the beach. REPLY: Thank you for your kind review and suggestions.
View Property: Annabel
Paul
US
Reviewed: Feb 20, 2024
Property Manager
Chito was excellent. He kept the property pristine.
Property
The property was excellent for our vacation. It was the perfect location and had all the amenities. I think it needs a new Wi-Fi router. We had to restart it numerous times. It was rather unreliable. REPLY: Thank you for your kind review, we will address the router right away.
View Property: Happy Endings
Constance
Toronto, CA
Reviewed: Feb 18, 2024
Patricia
Mount Forest , CA
Reviewed: Feb 18, 2024
Mary
Reviewed: Feb 16, 2024
Property Manager
The entire Island House Team is the best. They are responsive and friendly. Teresa attention to detail is amazing. We always know that any property that Island House manages is pristine.
Thanks to all.
Property
You cant beat this location. The house has everything you could possibly need. We stayed in both the garden apartment and the beachfront apartment and both were great. Beds are very comfortable. Thanks again! REPLY: Thank you, Mary. Great to see you both and sorry it wasn't more! We look forward to the next time.
View Property: St. Mac`s Beachfront Apartment
Charles
Repentigny, CA
Reviewed: Feb 4, 2024
Sandra
Belleville, CA
Reviewed: Feb 4, 2024
Kathryn
Mabank, US
Reviewed: Feb 3, 2024
Property Manager
As always, the Island House team was so friendly and helped with anything we needed. This was our fourth time booking with you and we will be back!
REPLY: Thank you very much, we appreciate your visits with us!
Property
We thoroughly enjoyed our stay and the best part was being just steps from the ocean.
REPLY: Thank you for the review, we are happy that you enjoyed yourselves!
View Property: St. Mac`s Beachfront Apartment
Peggy
Concord, US
Reviewed: Jan 27, 2024
Property Manager
I received quick answers during my stay and everyone was so friendly - right down to the men raking the sand and putting clean water pails by our doorstep. The islanders really want tourists to have a great experience and we did.
Property
Casa Martina is one of, if not the best property on the island for a family or group of friends. Clean with all the amenities you need and two of the three bedrooms with their private bath plus another bathroom. The outdoor shower to spray off the sand was such a bonus!! What can be better than sitting on the open front porch and have a 20 meter walk to the water edge? I am already trying to figure out my next stay at Casa Martin. REPLY: Thank you so much, we hope you make it back soon!
View Property: Casa Martin
Peggy
Concord, US
Reviewed: Jan 27, 2024
Luc
Myrtle Beach, US
Reviewed: Jan 27, 2024
Property Manager
We were running out of water in our condo. We called a staff member & it was brought over to us quickly.
Property
The property was very nice. It had everything we needed for our stay. It also was a very short walk to the beach, shopping & many restaurants. REPLY: We are happy you enjoyed yourselves, thank you for your review.
View Property: Mission Gate 2B
Monique
HN
Reviewed: Jan 10, 2024
Property Manager
Thank you!!!
Property
Hasta pronto REPLY: Thank you, hope to see you soon!
View Property: Mission Gate 3B
Maria
Cary, US
Reviewed: Oct 28, 2023
Property Manager
The team was helpful with providing names for the activities we wanted to try, for helping to make dinner reservations, and providing general information.
Property
We LOVED our stay at Casa Martin. We would like to see a change in the system we used to pay. We had no problem making our initial payment, but the second was a bit difficult. We also didnt understand why we had to bring the credit card we had made the payment with since we paid in full prior to our visit. REPLY: We are happy you loved the home, thank you. Our bank makes that requirement about the credit card, but they have since rolled out a new way to pay via an online link, so our guests should see a big improvement in that. Thank you for letting us know.
View Property: Casa Martin
Richard
Abbotsford, CA
Reviewed: Oct 12, 2023
Property Manager
Thoroughly enjoyed our stay at Mission Gate 2B. The condo was perfect for our needs. Large, well appointed and immaculately clean. Close to the beach, yet quiet enough to enjoy some relaxation. Would highly recommend!
Property
Can't say enough about the team at Island House. Friendly, attentive, and quick and easy to communicate with. Thank you for helping make this a great vacation. REPLY: Thank you very much for your kind review!
View Property: Mission Gate 2B
Tamila
Leesville, US
Reviewed: Oct 7, 2023
Property Manager
Very nice and easy to check in and out
Property
Master shower needs detailing. We did have to call housekeeping to come clean shower head. Once she left I scrubbed shower with shower bleach under kitchen sink. Tile was not as clean as I like it. Kitchen was clean . Some items could be replaced but they worked just fine. I would stay here again . Air worked great. Overall nice house. REPLY: Thank you for your kind and honest review. We have made some upgrades to the home that we know you and future guests will appreciate, including work done to the showers.
View Property: Boat House-Beach Suite
Charles
PRIOR LAKE, US
Reviewed: Sep 16, 2023
Property Manager
This was our 6th stay at Casa Cascada, and our 7th booking with Island House Rentals. Shanna, as always, was very helpful in booking our vacation, as well as our check-in and check-out. REPLY: Thank you for your continued support, we appreciate it!
Property
This was our 6th stay at Casa Cascada. The beautiful view from the pool deck and bedrooms is a big draw, as well as the feeling of privacy, even though other homes are nearby. Everything on the property functioned properly, and the home was exceptionally clean. We have rented other vacation properties on the island, but keep coming back to this one. Thanks to the owners for sharing their lovely home with us. REPLY: Thank you so much, it is a pleasure having you!
View Property: Casa Cascada
Bryan
San Pedro Sula, HN
Reviewed: Aug 14, 2023
Hiram
Colbert, US
Reviewed: Aug 10, 2023
Property Manager
Everyone was great. Tasha was wonderful.
Property
Very enjoyable! REPLY: Thank you!
View Property: Caribbean Breeze 7A