Guest Reviews
Write a ReviewAnonymous
Reviewed: Jan 27, 2019
Property Manager
Property
Jeffrey
Dollord Des Ormeaux , CA
Reviewed: Jan 24, 2019
Property Manager
Fernando was very attentive and friendly. He was sure to check in with us periodically.
Property
I'm thinking of putting a bid on it!
After walking the beaches and visiting other rental properties, I truly believe the villa itself and location cannot be beat. REPLY: Thank you very much, we're glad you enjoyed the property.
View Property: Bayside Villas 1A
Anonymous
Reviewed: Jan 23, 2019
Property Manager
Property
Alejandra
Austin, US
Reviewed: Jan 22, 2019
Property Manager
The entire team was great. Specially Shanna who responded very quickly to all my questions and did a very clean check in process. Everything that was requested was arrange and didnt have any issues.
Property
The property itself is amazing. New renovated kitchen with all the proper kitchen utensils. Bedrooms and bathrooms were great! Big living space and great outdoor patio! I highly recommend this property for a west bay visiting! REPLY: Thank you very much, the owners are very proud of the updates (as are we!). We always happy to have you back, see you next time.
View Property: Z-Barefoot Dream Beach
Anonymous
Reviewed: Jan 22, 2019
Property Manager
Property
Alejandra
Austin, US
Reviewed: Jan 22, 2019
Property Manager
Everyone was great. Super responsive and very well organize. They didnt miss any of my request which made for a great stay!
Property
The property was really nice. A bit too outdated and could use better lightning as it got super darks. Would have prefer to have better access to the bathroom from the top bedroom but overall was a good stay. REPLY: Thank you for your review, we have passed along your suggestions to the new owners who are always looking to improve their home. We look forward to seeing you on your next visit.
View Property: Barefoot Bliss
Marc
Montreal, CA
Reviewed: Jan 17, 2019
Property Manager
Restaurant at nearby beach (Meridien hotel) was not very good and we may have gotten sick from the food.
Property
Friendly staff, beautiful house. Great experience! It may be a good idea to suggest to renters to rent a car or put them in touch with a car service since the location is a bit isolated. Other than that, we had a very positive experience. REPLY: Thank you for your review. Our guests are advised as to the location and the availability of a rental car. We have recently struck a deal with a local taxi service that will be available to our guests at any time. We appreciate the suggestion!
View Property: Annabel
Lisa
Klamath Falls, US
Reviewed: Jan 12, 2019
Josee
Montreal, CA
Reviewed: Jan 10, 2019
Melissa
Reviewed: Jan 7, 2019
Property Manager
Fernando was amazingpatiently answering our many questions via email! He would check in with us during our stay to make sure we had everything we needed. He couldnt have been more organized and On top of things.
Property
Eleven of us stayed at Sunset House over Christmas 2018. It was amazing. The house had everything you could want and more. There was plenty of room for everyone to have their space. So many activities to do, too. The best was the snorkeling from the dock! The reef was only 1/4 mile from the pier. And it was so amazing. No need, really, to go to west bay! Of course if you wanted to...just take a fifteen minute walk! Honestly, the house and its location was perfect. It was nice and quiet yet offered easy access to either west end or west bay. If I could live there, I totally would! Oh, plus...puppies ran amok! So fun to wake up in the morning and be greeted by various pups on the dock. Honestly, we looked at surrounding homes and really Sunset House was the best! Beautiful beach, plus private pier. Every day would start with coffee on the pier, every night would end with drinks at the bar! It was really, really nice! REPLY: Thank you very much, we couldn't make a nicer review ourselves! We're so happy you enjoyed your time at Sunset House and hope you come back.
View Property: Z-Sunset House
Elizabeth
Golden, US
Reviewed: Jan 5, 2019
Property Manager
Staff was excellent to work with. Every question and request handled promptly with professionalism and knowledge.
Property
The security guard made us feel safe and always very friendly and willing to give us a helping hand when necessary. All the staff were absolutely wonderful to work with. REPLY: Thank you very much!
View Property: St. Mac`s Upper Level
SANDI
Reviewed: Jan 1, 2019
Property Manager
Fernando was awesome in providing us recommendations, coordinating airport transportation, grocery shopping, Blackie home cooking, fishing charter. We were well taken care of from the initial planning all the way to departure. You have a wonderful staff who makes sure guests are comfortable, relaxed and experiencing the most of their vacation!
Property
Sunset house exceeded all our expectations. The location was perfect. The house has everything you could possibly need. We were spoiled! The house feels secluded even though there are neighbors. The year round neighbors were friendly.
We had a group of 11 (7 adults & 4 teens 10-18 yrs). The teens had the guest house to themselves and loved having their "own place". The house was well appointed and updated. It is well cared for. REPLY: We are happy you all enjoyed yourselves, thank you for your kind review!
View Property: Z-Sunset House
DALE
Reviewed: Oct 24, 2018
Jorge
Tegucigalpa , HN
Reviewed: Oct 13, 2018
Gabriel
san pedro sula, HN
Reviewed: Sep 24, 2018
Property Manager
team is great house location is perfect, everybody is very friendly
Property
the property is great , best location, near to everything. REPLY: Thank you, we look forward to seeing you the next time!
View Property: Casa Martin
Anonymous
Reviewed: Sep 22, 2018
Property Manager
The team at Island House was fantastic this year, from the office team to housekeeping and maintenance, to the security team and our exceptional concierge, all of whom were very prompt and professional in responding to all of our needs! Everyone made us feel so at home, and treated us more like family than guests! We will miss you all and you can count on us to be in touch when were ready to schedule our next vacation on the beautiful island paradise of Roatan!
Property
Again, our only complaint was the beds being very uncomfortable. Otherwise, we were very pleased with the property and Island House staff. As indicated before, wed stay at this property again if the beds/mattresses were replaced but regardless of where we stay, well return to Island House Realty for our rental needs when we return to Roatan! They are an absolutely exceptional realty company to deal with and each and every one of the staff we dealt with gets our 5-Star rating!! REPLY: Thank you very much for your kind review. Based on your review, the owners will be replacing the beds at the end of October when they have the interior remodeled. Thanks again and see you next time!
Karen
Groton, US
Reviewed: Sep 22, 2018
Property Manager
The team at Island House was fantastic this year, from the office team to housekeeping and maintenance, to the security team and our exceptional concierge, all of whom were very prompt and professional in responding to all of our needs! Everyone made us feel so at home, and treated us more like family than guests! We will miss you all and you can count on us to be in touch when were ready to schedule our next vacation on the beautiful island paradise of Roatan!
Property
Again, our only complaint was the beds being very uncomfortable. Otherwise, we were very pleased with the property and Island House staff. As indicated before, wed stay at this property again if the beds/mattresses were replaced but regardless of where we stay, well return to Island House Realty for our rental needs when we return to Roatan! They are an absolutely exceptional realty company to deal with and each and every one of the staff we dealt with gets our 5-Star rating!! REPLY: Thank you, we'll be replacing the beds based on your review! UPDATE January 2019: Brand new beds have been delivered to the house for both bedrooms, Serta Perfect Sleepers and they are super comfortable!
View Property: Z-Barefoot Dream Beach
Donna
US
Reviewed: Aug 11, 2018
Property Manager
Everyone was helpful and friendly and accommodating. The maintenance man stopped by and introduced himself to see if we needed anything. Other than the AC we were good. Also it would be good to tell people how to light the stove. Not used to gas with no pilot light
Property
The house was great and the staff interaction was great.
The AC unit in the master bedroom was so loud that it was difficult to get to sleep and hard to be heard over the noise. The living room unit cooled and was quiet, but we could not adjust the temperature.
We could not find lights for the front porch. On check in showing these locations would be helpful. Your daytime guard was very helpful in an altercation with a massage lady and I was appreciative. We loved the location and quaint houses within the complex. we will be back !!
REPLY: Thank you for your review. The owners authorized a new AC unit for the master bedroom per your comments. We'll definitely improve our check-in talk, thanks again.
View Property: Z-Barefoot Dream Upper
Michelle
SAN JOSE, US
Reviewed: Aug 10, 2018
Property Manager
Team was great
Property
Loved KD House, so quaint and perfect location. Its nicre to spread out and not be stuck in a one room hotel! The price for the house is so reasonable. I would only suggest maybe supplying candles for the blackouts or more flashlights. And maybe citronella candles for the mozzys!
We had a great time! Thank you!!
REPLY: Thank you for your suggestions, we will follow up with more candles, flashlights and something for the mosquitoes!
View Property: Barefoot Bliss
Viena
Boca Raton, US
Reviewed: Aug 10, 2018
Gerald
Grapevine, US
Reviewed: Aug 6, 2018
Ron
Carmel, US
Reviewed: Aug 1, 2018
Property Manager
Awesome! Extremely friendly and always willing to assist.
Property
Everything was perfect, just like last year,
THANK YOU, EVERYONE!! REPLY: Thank you, hope to see you next year!
View Property: Z-Shalymar
Keleigh
Reviewed: Jul 30, 2018
Property Manager
Property
I cannot overstate how awesome the Sunset Beach House is! We travelled with 21 people for my brother's wedding (which was held on the gorgeous beach in front of the house) and rented the entire property, the apartment behind, and a couple of other nearby properties.
The grounds are gorgeous and all your needs have been considered and accounted for. Hibiscus blooms abound and you'll see hummingbirds, butterflies and macaws flying around. At dusk and dawn, speedy bats fly all over filling up on mosquitos. There's a hummingbird feeder with tiny showy birds flitting all over, and a house cat who comes around. There are also healthy local dogs who come by and hang out.
Johnny, the caretaker, is absolutely amazing. He took great care of all 21 of us the whole time, picking fresh mangoes and coconuts from the property's trees for us to enjoy, cutting open a coconut and popping a straw in for delicious fresh coconut milk, sweeping the sand off the bar and walking paths, raking the beach, building beach bonfires for us, setting up a volleyball net, and even bringing out an oscillating fan and holding it for us to clear out the smoke and heat one hot night as we grilled on the huge gorgeous BBQ grills in the bar area. He unlocked the "toy chest" and bar refrigerator every morning before we awoke and locked them up after we went to bed. Johnny made an already fantastic experience absolutely incredible!
The house itself is well appointed with icy a/c in every room, fans in all the outdoor spaces, a gorgeous deck, modern appliances and bathrooms, a fully functional kitchen (although the only two drawbacks are that the knives are very dull and there is no dishwasher, but I really can't complain.) The beds are comfortable, the water heater kept up with our giant group, and there are plenty of hammocks scattered around to keep everyone comfortable and happy.
It's easy to cook at the house - the kitchen has everything you'll need and the bar has a huge gleaming BBQ grill. The kitchen (and all the bathrooms) provide bottled water, and there's even a filtered water ice maker in the outside bar.
We spent most evenings at the bar outside or at the end of the dock catching the ocean breezes. There's even a very popular hammock on the dock as well. The reef is close enough to swim, and it's gorgeous snorkeling. I'd strongly recommend one of the house's paddleboards or kayaks to get out there so you're more visible to the water taxi traffic that you'll have to cross to get to the reef.
We easily walked back and forth between the house and both the West End and West Bay. West End is great for shopping, little bars and fun places to eat. West Bay is more upscale and has the best beach around and also great restaurants. Technically the water taxis stop running around 6pm, but we were always able to find one at West End up until 9pm.
While in Roatan, make sure and visit Victor Bodden's and play with the monkeys and hold the sloth and brave the ziplines. Book directly through them for the best price. The people there were great too!
To make a long story short, the Sunset Beach House is simply the best place to stay on Roatan. You will be SPOILED!
View Property: Z-Sunset House
Oscar
San Dimas , US
Reviewed: Jul 28, 2018
Property Manager
Fernando and Sheila were amazing and very friendly. The staff, from the cleaning ladies to the grounds keepers and security were very hospitable and helpful.
Property
A home in paradise. A kind African Caribbean culture that reminds us of traditional good food and meso-american history. The best Caribbean food (conch soup and pescado frito) and baliadas (a local favorite). Best beach for relaxing and snorkeling. Safe, beautiful and family oriented. REPLY: Thank you for your great review, we hope to have you back!
View Property: Tres Hermanas Owners Suite
Ilona
Palo Alto, US
Reviewed: Jul 21, 2018
Property Manager
Great team!! Very friendly, helpful & knowledgeable.
Property
Love the view, the location is excellent & the new couch is super comfy. Wish there was a generator for when power outages occur. The unit could also use some new flatware & better quality non stick cooking pans as well as new placemats & coasters. REPLY: Thank you, we will be making upgrades next month when the owners come! We look forward to seeing you again soon.
View Property: Z-Varadero