Guest Reviews
Write a ReviewSandy
Hawley, US
Reviewed: Mar 6, 2018
Property Manager
Staff is very friendly.
Property
Loved it. We will be back next year!
View Property: Casa Martin
Sheranda
Belleville, CA
Reviewed: Mar 6, 2018
Property Manager
This place is fabulous five star all the way
Property
Perfect cottage style very authentic
View Property: St. Mac`s Upper Level
Carolyn
Boise, US
Reviewed: Mar 4, 2018
Anonymous
Reviewed: Mar 4, 2018
Property Manager
Excellent vacation
Property
Excellent
Robert & Holly
Corunna, CA
Reviewed: Mar 4, 2018
Amy
Burlington, CA
Reviewed: Mar 3, 2018
Property Manager
The team at Island House Vacation Rentals was great. They had everything covered, from our transportation to and from the airport to the accommodation of a late check out. Plus, they gave us great recommendations for activities to do while in Roatan. Highly recommend enjoying the cooking of Chef Blackie and Marty. Delicious! It was so great having Yoni and Mino on site. They were so helpful and pleasant.
Property
Sunset House was amazing. The house and property had everything you need for a fun and relaxing vacation. The paddle boards, snorkeling gear, the margarita maker, the outdoor bar....it was so hard to come home. Even the rain couldnt stop the fun. The covered area with ping pong table and shuffleboard provides hours of entertainment and laughs. We cant wait to come back.
View Property: Z-Sunset House
Jocelyne
Burlington, CA
Reviewed: Feb 28, 2018
Property Manager
Fernando was incredible!!
Property
We loved every moment of our stay! The place was so clean and comfy. We made so many memories there and thoroughly enjoyed our stay! We had so much fun making meals and watching the Olympics, playing cards and just soaking up this gorgeous home. Thank you to all the staff as they were absolutely wonderful!!!
View Property: Boat House-Owners Suite
Rod
Mount Shasta, US
Reviewed: Feb 27, 2018
Property Manager
Shana was efficient, and easy to work with in setting up the reservation and transport. Adjustments were made by office management when on departure day the usual road to airport was being worked on, and a detour through Sandy Bay was needed. Office offered to arrange for our visit to other attractions on Roatan.
Property
Mission Gate 3B was excellent for my brother-in-law and me for ten great days! It could have easily accommodated two couples with great cooking facilities, if you don't want to eat out every night.
Nice little walk to the beach, and we were given wristbands to use facilities at Bananarama, which is a great place to park your towel on a lounge before a snorkel. They also make brick oven pizzas, and a good salad.
Other restaurants a stone's throw away are Hang Over Hut, famous for its poutaine, a Canadian twist on french fries. West Bay Maul has a deli, bakery, and was very close. NicenSpicy is almost next door to 3B--shrimp tacos--I should have eaten there more--wow!
West Bay Beach is beautiful, and we walked to and from West End the day we arrived. SCUBA diving on the Mezoamerican reef is excellent with coral formations. If there is a better shore snorkeling location anywhere in the Caribbean, I'd like to know! We went on two hour snorkels on days we didn't scuba.
I didn't get bit by no-see-ums as I had on previous visits to the Bay Islands. I know I'll be back next year. My brother-in-law and I will make this an annual trip.
The security at the property, and large number of uniformed security officers makes West Bay Beach seem like a very safe place. The Island House Rentals Property Management arranged for a pickup and drop-off for us, and we prompt on both ends. Loved it!
View Property: Mission Gate 3B
Mike and Wendy
Box Elder, US
Reviewed: Feb 27, 2018
Property Manager
Island House staff did a great job. Friendly, helpful and willing to assist in whatever we needed.
Thanks Staff!!!!! REPLY: Thank you, Mike, we hope to see you again next year!
Property
Would love to continue our stay at Mission Gate 4C, But with the sale of the property, it may not be available.
View Property: Mission Gate 4C
David
Waupaca, US
Reviewed: Feb 27, 2018
Property Manager
Everyone is very welcoming and helpful
Property
Everykone loves it!
View Property: St. Mac`s Upper Level
Scott
Suffolk, US
Reviewed: Feb 27, 2018
Property Manager
Everyone was great. From check in to check out it's just a great experience. Fernando was great as well as the security guard, maids and grounds crew.
Property
2nd stay in Casa Martin. On our flight down we talked about maybe trying a different place for our next vacation. But after a another week in Casa Martin we decided that there is nothing that could be any better. It is absolute paradise for us. We will definitely be back soon. REPLY: Thank you so much for the review, we hope to see you back soon!
View Property: Casa Martin
TJ
Reviewed: Feb 23, 2018
Property Manager
Fernando was very helpful arranging a car to rent, and when we found we weren't using it as much as thought, let us return it without problems. He even came to pick it up while we were out enjoying the vacation day. He then arranged a return taxi to the airport for us.
Property
Owner was there waiting for us, explained where everything was. Everything worked perfectly, even internet, and was remarkably clean. Every day the owner would clean the beach area and was available should we have needed anything.
View Property: Z-Carmela Beach Cottage
Derek
Bismarck, US
Reviewed: Feb 20, 2018
Joy
Reviewed: Feb 15, 2018
Property Manager
Property
This place has a great location-right behind Bananrama. Easy walk to the beach. Place was very comfortable and had everything we needed. We were 4 women and it was perfect for us! We will definitely be coming back!
View Property: Mission Gate 2B
Dolores
Reviewed: Feb 14, 2018
Property Manager
Everyone was very helpful and nice .
Property
The apt is amazing . Very clean and comfortable . The location is Amazing. 3 min walk to the beach . Couldnt be better . I look forward to staying here again. Roatan is my favorite place to recharge .... both the island and the people are beautiful.
View Property: Mission Gate 2B
Michelle
Reviewed: Feb 14, 2018
Property Manager
Every person I spoke with at Island House was friendly and helpful.
Property
This condo is exceptional. We have been staying in Roatan for years; this was the first time that we stayed in this condo.The fresh tropical flowers displayed in the living room were a nice touch. With 5 people staying here, we enjoyed the creature comforts of a washer/dryer, full kitchen and two bathrooms. Sunset from the rooftop of this building is stunning. It truly was the perfect place to come back to after exploring the island all day. The location is ideal. Less than 2 minute walk to the beach in West Bay. Restaurants and dive shops are right on your doorstep.
View Property: Mission Gate 2B
Dirk
Rock Hill, US
Reviewed: Feb 13, 2018
Property Manager
All was fine...
Property
The rental was very comfortable...will do it again.
View Property: Annabel
Anonymous
Reviewed: Feb 13, 2018
Property
Your service to respond to emails and answer questions was very good, only unfortunate detail was on check out day we were expecting a driver to take us to the airport as we had a driver pick us up and given details to you on our departure. .Perhpas I missed something in print on departure??
We are gratefully to Carmela & Zoro for driving us to the airport or we may have missed our flight, trying to find a driver on a Sunday at 11:30am.
View Property: Z-Villa Carmela
jim
bloomington, US
Reviewed: Feb 12, 2018
Property Manager
It could not have been easier. No stress. Everything is taken care of for you from the moment you arrive at the airport until you depart. Fantastic organization.
Property
Safe, convenient, comfortable.
Best location on the island.
View Property: St. Mac`s Garden Apartment
John
Lexington, US
Reviewed: Feb 6, 2018
Property Manager
Fernando was great, both in the check-in process and the check-out process. He showed genuine care for making our visit enjoyable and hassle-free. The watchie, Fransisco, was awesome, also making sure we were comfortable and secure.
Property
Barefoot Dream Upper is the perfect island home for a week in West Bay. The house is ideal for a family wanting some peace and quiet with plenty of space. The kitchen is very well-appointed and the beds are comfortable. The spacious deck is great for eating and hanging-out all day, and the roof deck is divine! I loved going up there for a drink and to completely relax. We loved our experience and will definitely return!
View Property: Z-Barefoot Dream Upper
Frederick
Whitehorse, CA
Reviewed: Feb 6, 2018
Christopher
Roanoke, US
Reviewed: Feb 6, 2018
Property Manager
Fernando was amazing. Knowledgeable and super friendly. We'd have never done the snorkeling cruise without his recommendation and that was one of the best things we did.
Property
Such a beautiful property and so convenient to the beach. Quiet and close enough to say hello to your neighbors but far enough away if you didn't want to. Would stay again.
View Property: Z-Barefoot Dream Beach
Lynn
, US
Reviewed: Jan 24, 2018
Property Manager
Fernando and Julio were fantastic. Arranged for car rental and delivery, contacted a doctor for a house-call. So friendly and helpful.
Property
Loved the comfortable sofa in our unit! Good beds, linens, pillows. Greatest beach location in West Bay.
View Property: Z-Varadero
Anonymous
Reviewed: Jan 12, 2018
Property Manager
Any and all requests were met expeditiously and questions answered promptly
Property
Words fall short in describing the experience we both felt in the handling of our stay by the owner's Zoro & Carmella, who made us feel like family instead of guests.
They created a home in paradise and we were fortunate to have been allowed to experience their hospitality and enjoy the top of the line amenities that were included. Their space was carved into a hillside overlooking the ocean and no detail was left unfinished in their creation. The neighborhood is tight-nit and safe and short walk down to the beach to continue to either West Bay or West End so was advantageous in its location to both. The beach is private with it's own dock to hail a water taxi or swim/snorkel/kayak from. This island getaway is Paradise, yet finding such people whom I list amongst my friends now is priceless..Malto Bene!
Carmela & Zoro
Reviewed: Jan 11, 2018
Property Manager
Response to questions was very prompt and informative all during the booking process. Certainly felt prepared upon arrival with appropriate items like bug spray etc. I would suggest other guest be informed new bills from US banks are preferred in Roatan.
Property
Typically stay in all inclusive resorts and decided to try a new location plus new lodging. It was such a great experience to be in a luxury island tree house/casa and to have such fantastic hosts Zoro and Carmela. They were very helpful on how to navigate the island plus educated us on Roatan life. Everyone in the Turtle Beach area was great and extremely helpful in making the trip to Roatan wonderful. I will certainly look forward to another trip to Roatan!! The bonfire on the beach on New Year's Eve will be hard to beat. Zoro and Carmela are 5 star!
View Property: Z-Villa Carmela