Guest Reviews

Everything was perfect

Loved it and hope to return again

Our primary interaction on the island was with Ryan and he was wonderful. He helped to make meal reservations for us, arranged a chef to cook for us our first night on the island, booked yoga at the house and massages for us. Everyone we interacted with was very friendly, helpful and professional. Excellent service!

The property was very nice and perfect for our family of 8 (+baby). We spent most of our time in the pool, as the private beach next door is rocky and shallow and West Bay Beach was crowded with cruise ship guests. In my opinion, the only thing needed to make this house the perfect destination was a better beachfront option. It was still amazing to lay in the pool and look at the water, watch the divers and cruise ships go by and enjoy the scenery. And the family did discover some amazing snorkling near the private beach that made the trip for some! The house itself is very nice, plenty of space for lounging and gathering. The kitchen was well stocked and the groceries were affordable so we were able to prepare some meals and snacks at home. It wasn't obvious to us from other reviews that we needed to rent a car but we decided to because of having a baby in our group. We were very glad we did - that hill was a beast and not something we would have wanted to walk regularly. Our meals during our stay were great. We used Chef Blackie our first night and her food was delicious. Ryan made reservations for us as Vintage Pearl one night, we brought home pizza from Pizzarama one night and also ate at the restaurant at Las Rocas one night. All meals were good and the view at Las Rocas can't be beat. We also tried Kismet, just next door to the house, and didn't enjoy that meal. Overall, it was a terrific trip for our family and we would recommend this house to anyone visiting Roatan. Thank you all for your hospitality!

Great staff.

We really enjoyed the stay at Sunset House. No complaints. Thank you.

Very easy to work with, very accommodating. Friendly great experience.

Stayed in the two bedroom Satori house. Had a wonderful vacation can't wait to come back.

Very accommodating and helpful.

Very clean and pretty.

Stayed here in Feb for a week with our family of five, plus our new grandson and our aunt. This was a great villa on the nicest beach in Roatan, Our only problem was we had not great weather , which was course not the villas fault. Island House Vacation Rentals were great to work with and treated us first class. The condo has 3 bedrooms and 3 bathrooms and a fully equipped kitchen. It has a gorgeous patio with seating for 6 that has an incredible view of gorgeous West Bay beach.

the Island House Vacation Rental team has always been most friendly and helpful,. Whenever we needed something or assistance they were always there to help out.

We had another enjoyable 3 week vacation at Upper Barefoot Dream in West Bay Village and look forward to 4 weeks in the Village next year.

All staff was very friendly and helpful.

Casa Martin is a fabulous vacation spot. Convenient to shopping, bars and restaurants. The house has everything you need.

Everyone was very friendly and very helpful. Any concern we had was dealt with promptly.

The Monkey La La Studio met our expectations and needs perfectly for our 25th Anniversary trip. The pictures and descriptions of the property are realistic and accurate. I appreciated this as we didn't receive any surprises. I loved the village atmosphere and location to the beach and surf. I have two concerns. #1 would be the daily construction on a neighboring home. Why did it have to be done during the busy season? It wasn't a deal breaker and we were always up and about by 8AM so it didn't affect our sleep. Just curious at the timing. #2 would be the cats. I could smell cat urine around our studio and yes, I got woke up most nights when they were fighting outdoors. I wish there would be a way to eliminate this problem! Otherwise, we had a wonderful stay and I sure hope to bring my family with me next time and stay in one of the bigger homes in the village. Thanks for all you do and did to make our stay a pleasant one. I did post a review on tripadvisor under west bay village if you'd like more feedback or comments. Thanks!! Jill RESPONSE: Thank you for your honest review, Jill. The new homeowners chose low season to work on their home (which we do not manage). Unfortunately, the work went on a LOT longer than anybody anticipated and our office was told continually that the work was near completion. Had we known we would have notified our incoming guests. We apologize sincerely and wish we had had more control over the situation. In regards to the cats, this is something we are working on with a local animal shelter. They have been attempting to control the population and are looking to take a stronger approach due to comments from our guests. We appreciate you had a nice time despite these intrusions and look forward to having you back! Island House Vacation Rentals

We have chosen Island House vacation rentals 3 times when travelling to Roatan. They are honest and reliable and go out of there way to make things go smoothly. Cannot say enough positive things regarding staff and property.

we loved our stay at this property. Our single complaint was with the wifi service. This is an expensive condo and in the year 2016 wifi is available at just about any location. Think more effort could be put into having it available for guest. Some of the people with us felt it would have been nice to have a television available as rain is often . RESPONSE: Thank you for your review, Anne. While this home offers a free basic internet package to guests, it is a pay-per-use system and the owner cannot provide unlimited usage. We do our best to accommodate our guests and we were happy to comp all of your internet usage. The owner is looking into TV service per your comments, thank you. We look forward to seeing you and the gang next year! Island House Vacation Rentals

Great communication with the host and I can't recommend this place enough. You're steps away from the beach and the view from the deck is absolutely stunning (see picture!). My wife and I would love to purchase a place like this one day! ;)

Stayed in this lovely beachfront condo for 2 weeks. Very spacious and well maintained. Housekeeping arrived promptly twice during our stay. Lots of bedding, towels and lovely kitchen. Grounds were well maintained and gardener always around keeping property clean and litter free. Round the clock security who did an excellent job keeping beach peddlers and sunbathers away from the property. Always around but never intrusive. Beach was perfect for swimming and a short walk to reef for snorkeling. Our only complaint would be that we had to pay for wifi and it was constanty running out even though it was only used to check our emails. Also a tv would be quite an addition as it seems to be a lot of rainy days and without tv or wifi you can feel very cut off from the world. Enjoyed the neighbours and the beautiful ocean at our front door. Everything worked well, AC, appliances .

Easy to contact using cell phone for texting and calling.

Stayed on the upper level of house 2. Worked great because we had lots of rain and winds. The house in front on the beach caught all the weather protecting our porch from much of the weather.

The team at island house roatan was so helpful and amazing! They answered all of my questions before arrival quickly and made the whole experience very easy. I would definitely use them again.

The property was amazing and very comfortable. Perfect if you want something out of the way and away from the hustle and bustle but would definitely recommend a rental car to easily get to and from the property.

Ryan was very friendly, professional and informative! He was an excellent host. We will definitely be returning to these properties on West Bay Beach.

We stayed here last year in July. Loved it. We go there once a year. We are staying here again in June. Love the house and it is a relaxing place to be. Also going in Dec 2016 and staying in another house there. We always stay at West Bay Village. No Better Place To stay.

Everybody there was great! Ryan checked on us & security guys Juan & Elias were wonderful!

Can't wait to come back; none of us wanted to leave!

We had a great stay. It was our second time staying at the property. The staff quickly responded to emails and requests and were very accommodating and friendly. We felt very well taken care of from our initial reservation to check-in to security and check-out.

Beautiful property.

Island House Resort management staff are very helpful and responsive.

Beautiful view of the sea from upstairs balcony and clean, excellent interior This upstairs apartment is clean, modern, well-maintained two-bedroom, two bathrooms with kitchen plates, cutlery, and equipment, and best of all, the view from the balcony where there is a large table and 5 chairs is wonderful. There is only one house between this house and the beach right in front of West Bay Village, which means one avoids direct wind and sun, but you see the blue water in a frame of tree leaves. You can walk to the water in two minutes and walking left for the distance of a block takes you to the end of West Bay beach, where you can walk into the water and begin snorkeling immediately above the very near coral beds and many colorful fish. You can also make it out to the Wall from this beach. You can't go wrong with the rental.

Perfect rental house for a perfecct vacation! We rented this house for 2 weeks in June (off-Season) and it was fantastic. Best vacation ever! We had the pool to ourselves most of the time. The walk to West Bay Beach was more than what we wanted but the snorkeling and diving was well worth it.

Island House are very good about taking care of your every need!

Great deck, nice home, close to the beach This was our third stay in WBV first time at Tortuga House. There were four of us, two couples. We loved the deck and spent a lot of time out there in the evenings. The house is located about 15-20 steps from the beach. The bedrooms and bathrooms are both nice size and connected to each other. The house has everything you need for a relaxing vacation. We normally have never had any issues with the other rentals but we found two suggestions for the future renters and gave our recommendations to the property managers when we left. One was that the steps up to the house are very slippery when wet (husband fell and hurt his ribs the first day) and there should be a throw rug by the deck door leading into the house as this area can get be very slippery at times too due to the tile. We are quite sure both will be taken care of as Island House are very good about taking care of your every need! We wouldn't hesitate to rent this home again and love the staff at Island House!

The service was better than I expected.

A wonderful vacation rental...! The property was exactly for what needed. The location is the nearest place to the most wonderful beaches of Roatan and it has all the amenities we needed for a good stay.